Terms of service

Last updated 11 October 2026

These terms cover your use of the Watson’s Media content hub (hub.watsonsmedia.com, “the hub”), run by Watson’s Media (“we”, “us”). By signing in you agree to them on behalf of yourself and the company that invited you. Where your company has a separate written agreement with us, that agreement wins if the two disagree.

Who can use the hub

Access is by invitation. Your company decides who is invited and what role they have: a client can approve posts and ask for changes, and a viewer can read but not change anything. Keep your sign-in to yourself, and tell us straight away if you think someone else has used it.

Your content

Everything you or your company provides, and the posts we make for you once you have paid for them under your agreement, belong to your company. You give us permission to store, show, edit and publish that content as needed to do the work, including posting it to the social accounts you have asked us to manage. You confirm you have the right to give us anything you upload.

Approvals

Tapping Looks good tells us a post is cleared to publish on the date shown. Tapping Change something holds it until the change is dealt with. Posts are published through the social platforms, so their rules, outages and decisions (for example removing a post or limiting its reach) are outside our control.

What you must not do

• Upload, type or record patient, health or other sensitive personal information.
• Upload anything unlawful, or anything you do not have the right to share.
• Try to get into another company’s hub, or test or break the hub’s security.
• Copy, resell or build a competing product from the hub.

Ask and other AI features

Ask answers from your hub using an AI model. Its answers can be wrong or incomplete, so check anything important before relying on it. It is not legal, medical or financial advice.

Figures and reports

Numbers in the hub come from the social platforms and our tools. We take care to report them accurately, but we cannot guarantee figures supplied by third parties.

Availability

We work to keep the hub running and your information safe, but we do not promise it will always be available or free of errors. We may change or improve features over time.

Fees

Fees, if any, are set out in your company’s agreement with us.

Ending access

Your company can ask us to remove anyone’s access at any time. We may suspend access that breaks these terms. When our work for your company ends, we will provide a copy of your content on request and then delete it, as set out in our privacy policy.

Liability

The hub is provided as it is. To the extent the law allows, we are not responsible for indirect or consequential losses, such as lost profits or reputation, and our total responsibility for any claim is limited to the fees your company paid us in the twelve months before it arose.

Law

These terms are governed by the laws of the State of New York, United States, and disputes will be handled by the courts there, unless your agreement with us says otherwise.

Changes and contact

If we change these terms we will update the date at the top and tell clients about any change that matters. Questions go to contact@watsonsmedia.com.